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Services

One price list for the whole property

The on-call service is the subscription. Everything else — inspections, maintenance, emergencies — is priced here, in the open, before you ever need it. All prices CAD, plus GST where noted.

Included in the 3%

On-call facility service

Your tenants get a number that isn't yours. We answer around the clock and handle the first response on every issue, so a leaking tap stops being your Saturday.

It starts with the intake visit. On our first visit to a new property we review and note everything — systems, condition, access, shut-offs — and schedule the recurring services for the subscription year, so every call after that is handled with the property's full picture on file.

  • 24/7 call and message intake for your tenants
  • Triage — emergencies separated from routine requests
  • Dispatch of our crew or the right licensed trade
  • First-response tenant communication on every file
  • A dated record of every call, kept on your property file
What the 3% doesn't cover: physical work — inspections, maintenance and emergency labour are On-Demand Services below, at published rates, approved by you before we start whenever it isn't urgent.
1 rental unitminimum tier, based on $2,000 average rent$99/mo
2 units$179/mo
3 units$249/mo
4 units$319/mo
20 units3% straight
Inspections

Know the condition of your property — in writing

Our own quarterly in-term compliance inspections, documented in dated Present / Problem reports: what we saw, room by room, with photos. The same reporting standard covers move-outs, hearings and special attendances.

An inspector working through a compliance checklist inside a rental home
Quarterly inspection visitportfolios under 100 doors$90/visit
Quarterly inspection visit100+ doors$75/visit
Consultation & reporting$90/hr
Move-out oversightfirst hour, then $90/hr$270
RTB / LTB attendance$270
Late-night attendance$150
Affidavit preparation$120
Surveillancefirst hour, then $90/hr$270
Travelfirst 25 km included, then $1.25/km
Maintenance menu

The everyday work, priced before we start

No hourly surprises on routine jobs. Order from the menu as needed — every item is an On-Demand Service, plus GST, and only billed when the work is done.

Furnace filter changeplus filter$65
Home check$75
Lawn care visit$85
Dryer vent cleaningper vent$60 / $80
Gutter cleaning$320
Window cleaning — exteriors$225
Repairsplus parts$90/hr
Building cleaningfrom $249
Furnace & duct cleaningplus $6 per register$400
Snow clearing — per visit, by property size$106.25–$174.25
Something not listed?Ask us →
Emergency first response

When water is moving, minutes matter

We are the first call and the first boots on site: stop the source, extract the water, dry the space and document it for insurance. First response, not restoration — we stabilize, then your insurer's restoration process takes it from there.

A service technician at work inside a home
Call-out — regular hoursplus $90/hr on site$150
Call-out — after hoursplus $90/hr on site$270
Water extraction$120/hr
Dehumidifier rental$65/day
Air mover rentalper fan$35/day
Incident report$90
Tenants: if you rent a Property1Call property and have an emergency, book an emergency call-out online — monitored around the clock.
Screening & rent guarantee

Good tenants, verified. Rent, protected.

We work with SingleKey for screening and rent collection. Reports are billed at SingleKey's price — $29.99 or $44.99 per report depending on depth — with no markup from us, and rent is collected by SingleKey directly to you.

  • Credit, income, rental history and reference checks
  • You post your own ads and choose your tenant — we run the checks
  • Rent collected through SingleKey, straight into your account
Rent guarantee — 3 months cover3% of rent
Rent guarantee — 6 months cover4% of rent
Rent guarantee — 12 months cover8% all-in together with the 3% facility fee5% of rent
HomeCare

For the home you live in — $99/mo

No tenants, same problem: furnaces quit on Sundays and pipes pick the worst moment. HomeCare gives your own home the Property1Call on-call service — one number, triage and dispatch, plus seasonal upkeep from the maintenance menu at the same published rates.

We are your total one-call home protection provider. With scheduled routine maintenance your home will be well preserved. Your first HomeCare visit is a full home review — systems and seasonal needs noted, and your routine services scheduled across the subscription year.

Start HomeCare
Good fit if: you're away for stretches at a time, you're done keeping a list of trades in your phone, or the property is a second home in the Okanagan that needs a local set of eyes and hands.
Commercial

Facility coverage for commercial buildings — quoted monthly

Retail, office and mixed-use properties get the same on-call structure, scoped to the building: tenant intake, common-area issues, building systems and after-hours response, with inspections and maintenance from the same published menus.

Onboarding starts with a full building walk-through — systems, common areas and tenant contacts reviewed and noted, with recurring services scheduled for the year.

Request a commercial quote
On-call facility servicequoted monthly
Inspections & reportspublished rates
Maintenance & snowpublished rates
Emergency first responsepublished rates